Some Australian banks block gambling-related transactions by default. Contact your bank and ask them to authorise online gambling payments. Alternatively, use a method that doesn’t go through your bank directly — such as PayID, Skrill, Neteller, or cryptocurrency. You can also try a different card or use a prepaid card.

Most deposits are instant. If yours is pending for over 15 minutes (30 minutes for crypto), contact live chat support with your transaction ID and deposit amount. Bank transfers can take 1–3 business days — this is normal. For crypto, check the blockchain explorer to confirm transaction status.

If you see two identical charges on your bank statement, do not attempt to deposit again. Contact support immediately with screenshots of both transactions. This is usually resolved within 24 hours — the duplicate charge will be refunded to your payment method or credited to your casino balance.

Bonuses typically credit within 60 seconds of deposit confirmation. If your bonus hasn’t appeared after 5 minutes, check that: (1) your deposit met the A$20 minimum, (2) you used an eligible payment method (e-wallets may be excluded), (3) this was your first deposit. If all conditions are met, contact support with your deposit receipt.

Crypto deposits require 1–3 blockchain confirmations. During periods of network congestion, this can take up to 60 minutes. Check the status of your transaction on a blockchain explorer (blockchain.com for BTC, etherscan.io for ETH). If confirmations are complete but the deposit hasn’t credited, contact support with your TX hash.

The minimum deposit at Instant Casino is A$10 for most payment methods (Visa, Mastercard, PayPal, e-wallets). PayID has a minimum of A$20 and bank wire transfers have a minimum of A$50. To activate the welcome bonus, your first deposit must be at least A$20.

Instant Casino charges no fees on any deposits. However, your bank or payment provider may charge their own fees. Australian banks sometimes apply a 1–2.5% international transaction fee on card deposits. To avoid all fees, use PayID, Osko, or a local bank transfer, which typically incur no third-party costs for Australian residents.

Card deposits (Visa/Mastercard), PayPal, Skrill, and Neteller are typically instant — appearing within seconds. PayID/Osko takes 1–5 minutes. Cryptocurrency deposits take 5–30 minutes depending on blockchain congestion. Bank wire transfers take 1–3 business days.

Yes — if you selected AUD as your account currency at registration, all deposits are processed directly in Australian Dollars with no conversion. If your payment method (e.g. a crypto wallet or international card) is in a different currency, conversion to AUD happens automatically at the current exchange rate at time of transaction.

The standard maximum single deposit is A$10,000 for most methods. Daily limits are A$2,000 for unverified accounts and A$10,000 for KYC-verified accounts. High-roller VIP accounts may have higher limits available on request. Bank wire transfers support up to A$50,000 per transaction. You can also set your own personal deposit limits lower than the default for responsible gambling.

Yes. You can add and use multiple payment methods on a single Instant Casino account. However, for security and anti-money-laundering reasons, withdrawals must be made to the same method used for deposits, up to the amount deposited via that method. If you’ve deposited via multiple methods, withdrawals are proportionally distributed across those methods.